Website - GDPR

According to Law on the Protection of Personal Data number 6698 (”Law”), Cömertoğlu Otelcilik ve Ticaret A.S.  and Lares Turizm İnşaat Taahhüt Sanayi ve Ticaret A.S. (Hereinafter called “Delphingrouphotel”)  has been identified as data controller due to processing personal information about you. According to Article 10 of Law with the title of “Liability of Clarification”, data controllers are liable to notify real persons whose personal information they process about some subjects.

This text has been issued by Delphinhotels to be able to comply with the legislation and to be transparent and accountable.

Respective Person: You are identified as a respective person by the Law since you got the capacity of Website Guest by visiting [www.delphinhotel.com] website and we process some of your personal data.

Data Controller: [Delphingrouphotel] is a data controller which determines the purposes and tools of personal data processing about personal data related to you and responsible for the establishment and management  of data recording system

Your Processed Personal Data, The Purpose and Legal Reasons For Processing

To Whom and For What Purpose The Processed Personal Data Can Be Conveyed

Your personal data can be transmitted to related authorities without getting your explicit approval and without the liability of clarification if they are requested within the frame of Article 28/1 of KVKK (LPPD-Law on Protection of Personal Data).

Other than that, in the events that are not foreseen, your personal data may be conveyed to governmental bodies (administrative authorities such as Ministries) if they are requested in cases referred explicitly in the laws within the purpose and limitations stated in the law.

Except for our legal liabilities not requiring clarification responsibility and your consent, your data are not transmitted to domestic or foreign countries.

If You Confirm to Our Cookie Approval Tool;

To Whom and For What Purpose The Processed Personal Data Can Be Conveyed

Your personal data can be transmitted to related authorities without getting your explicit approval and without the liability of clarification if they are requested within the frame of Article 28/1 of KVKK (LPPD-Law on Protection of Personal Data).

Other than that, in the events that are not foreseen, your personal data may be conveyed to governmental bodies (administrative authorities such as Ministries) if they are requested in cases referred explicitly in the laws within the purpose and limitations stated in the law.

Except our legal obligations not requiring your express consent and clarification liability, the data center can be transmitted to companies with their headquarters located in abroad providing cookie services within the conditions stated in Art. 9.

Methods of Collecting Personal Data

Your personal data are obtained automatically in the internet environment.

Your Rights About Your Personal Data

Respective persons must convey their rights on their personal data to the data controller. 
 According to law, you can use your rights about your personal data:

a)To learn whether your personal data is processed,
b) To request information about your personal data if they are processed,
c) To learn the purpose of processing your personal data and whether your personal data is used according to this purpose,
ç) To know about third parties to which your personal data is transmitted in domestic or abroad,
d) If personal data is processed incompletely or erroneously, to request them to be corrected,
e)To request the deletion or destruction of your personal data in the event of the reasons for them requiring to be processed are eliminated,
f)To request the transactions implemented according to clauses (d) and (e)  to be notified to third parties to whom your personal data is transmitted,
g)To object to a result against you occurring by analyzing through automatic systems exclusive to the processed data, and
ğ) If you incur damages due to your personal data being illegally processed, you have the right to demand an indemnification.

Method of Application

You can make your application to: 

For our facilities: Kemerağzı Mahallesi Yaşar Sobutay Bulvarı No:344 07112 Aksu/Antalya address, in written;

Cömertoğlu Otelcilik ve Ticaret A.Ş. (For all our hotels except Delphin Be Grand Resort Hotel) to comertoglu@hs02.kep.tr address, for Lares Turizm İnşaat Taahhüt Sanayi Ve Ticaret A.Ş. (Delphin Be Grand Hotel facility) to laress@hs02.kep.tr address, with secure electronic signature or mobile signature;

• For all our facilities, you can make an application by sending an e-mail to crm@delphinhotel.com address from your e-mail address if your electronic mail address is registered in our system.

In your application, you must add;

• Your name, surname and, if the application is in written, your signature,
• Your R.T. Identification number for citizens of the Republic of Turkey, and if you are a foreigner, you must add your nationality, your passport number and, if available, your identification number,
• Your workplace or residence address as the basis for notification,
• Your electronic mail address, telephone and fax number, if available, as the basis for notification,
• The subject of your claim,

And also you need to attach information and documents, if available, related to the subject.

Delphingrouphotel reserves its right to verify your identity.

You can access procedural rules and more detailed information from "Veri Sorumlusuna Başvuru Usul ve Esasları Hakkında Tebliğ” (Communique on Rules and Procedures of Application to Data Controller) link of Personal Data Protection Board.